Open Systems

 

Looking to cut costs and increase productivity? Do you need visibility of all your staff and users across your organisation, whether in your office or on the other side of the globe? Want to reduce travel and make use of video conferencing technology? Would you like to improve efficiencies through unified communications? Contact Open Systems today to arrange a free on-site demonstration of the powerful solutions available.

Open Systems Voice over IP (VoIP) and Telephony Solutions

Open Systems has established itself as a leading IT Services Provider in the convergence of voice and data networks for our Western Australian based clients. We have industry certified and accredited technical consultants, strong partnerships with our suppliers and we pride ourselves on our communication and relationships with our clients.  This combined with over 10 years experience in the IT and communications arena means Open Systems can deliver a solution for your organisation.

Voice over IP (VoIP) defines a technology that is used to deliver standard telephone services over IP-Based Data Networks. This can realise significant savings in communication costs and provides users with a flexible, highly efficient communication system, that allows companies to manage moves and changes to their phone system in-house.

 

Telephony Solutions and Partners

		Mitel is a feature-rich system which is scalable from 10 users to 60,000 users. Mitel Unified Communicator allows you to work more efficiently by providing visibility across your entire organisation so you can see who is on a call, who is available and who is off-line. Reduce travel by conducting video/web conferences with Mitel Conferencing tools. Contact Open Systems today to arrange a free on-site demonstration of the Mitel products.
		Cisco IP telephony solutions are an integral part of Cisco Unified Communications, which unify voice, video, data, and mobile applications on fixed and mobile networks enabling users to easily communicate in any workspace using any media, device, or operating system. Using the network as the platform, Cisco IP telephony solutions help organisations of all sizes realise greater security, resilience, and scalability in addition to the inherent benefits of using a converged network for transport and interconnection.
		Druid is a Graphical User Interface (GUI) for Asterisk phone systems Druid allows you to install a full PBX in under 10 minutes and create your own conference rooms and voice menus without being a Telecom expert. Druid works with the new Dial-Plan wizard feature which makes it easier to create Dial-Plans and the User Extension Routing makes it much easier to add, change, or delete extensions.

Client References

We have client references for Mitel, Cisco and Open Source Solutions. Here are a few:

Airline
This Mitel solution links the Perth office call centre with their operations staff at the international airport.  Following the success of this project the airline is considering a roll out of the Mitel solution to the entire of it's Asia-Pacific offices.

Engineering
This Cisco VoIP Solution for an Australia-wide engineering company has been running successfully for over five years, connecting all their offices throughout regional Western Australia and Australia.

Real Estate
This client has an Open Source Solution to connect their staff and offices in the South West of WA, Perth and the Philippines

Travel Industry
With over forty office extensions and a comprehensive call centre servicing the travel industry Australia-wide, this client has a new state-of-the-art, cost effective, fully redundant and quality Open Source Solution.