At Open Systems we pride ourselves on keeping you happy with our products, services and charges. Our dedicated team of consultants is available to provide on-demand IT support services to ensure your business and staff are always operating at peak efficiency.
By offering you the option of having the same person look after your requirements, you can be sure that; you know the IT expert who walks into your business and that the IT expert knows your business.
We also offer a tiered-support structure which means a consultant of the appropriate seniority and skill-level can attend to your issue, ensuring value for money.
If your business needs IT support more regularly, we can offer Systems Administrators at a reduced rate, based on the hours and skills required. Backed by a Senior Consultant, our approach offers a way to manage the complete lifecycle of the Systems Administrator and deliver a level of IT service an in-house resource cannot offer at the same cost.
Employing over 20 staff we, can cater for all aspects of our client requirements in the various areas of Information Systems, Technology and Telecommunications. No matter the technology, we have the expertise.
Open Systems offers a range of hardware and software products to back our ICT service offerings in order to provide comprehensive and professional ICT solutions.
Senior Consultant – Our Senior Consultants are qualified and accredited in one or a number of areas of Information Systems, Technology or Telecommunications. Usually with over ten years specialist support in these area’s with a high level of expertise in Strategic Business Development and Consulting
Consultant – Our Consultants are qualified and accredited in one or a number of areas of Information Systems, Technology or Telecommunications; Usually with over five years specialist support in one or a number of these areas.
Engineer – Engineers are typically working towards industry certification and possess several years’ experience in IT support. Our engineer consultants are available to assist with roll out of new or replacement PCs and peripherals.
Systems Administrator and Help Desk Support Staff – These consultants are provided for extended support hours per week. This can be from eight to forty hours per week and price can be negotiated based on hours and skill levels required.
Our charging structure for support is very realistic and has been praised by our clients. Please contact us to discuss our rates.