Managed IT Service

 

With increasing time pressure, it makes good business sense to focus on your core areas of business and to leave the rapidly changing management of IT and Communications to Open Systems. By employing Managed Services, your business can cut costs and free up time of those important resources; allowing you to focus on key business initiatives.

Open Systems core business is providing IT and Communication service management.  We work hard to stay at the forefront of the latest technologies and service delivery methodologies to ensure our customers of a competitive edge. Our flexible service delivery approach and “can do” attitude translates into worry-free ICT for you and your company.

As in all areas of our business, we work closely with our clients in a proactive partnership arrangement to share strategies for improving services delivered to meet changing business needs.

Our Managed IT Service includes the following;

Hosted Backup Management

Securely store copies of your data and machine snapshots for disaster recovery purposes.

Server Management

Monitoring and maintenance of your physical or virtual server(s) in your choice of data centre or the Open Systems data centre

Network & Communications Management

Complete monitoring and management of your IT and communications infrastructure

Hosted Email Services

Choose from Exchange and Zimbra email delivered to your business without the need to worry about servers infrastructure, security and licenses

Hosted Telephony Services

Enterprise-class telephone services and unified communication


Why Use a Managed IT Service?

Our managed services deliver the following advantages:

  • Budgeted IT expenditure
  • Reduced staffing expenditure and management
  • High availability
  • Resource contingency for  sickness and holidays
  • Access to technically-competent and industry-accredited consultants and engineers
  • One point of contact for all ICT requirements
  • Defined Service Level  Agreements (SLA’s)
  • Asset management
  • Constant assessment and tuning of your network