Open Systems Support

OSS strategic IT for professional services

Faster, safer and better customer experiences for the professional services sector

IT provides professional services providers with the ability to develop and use computerised systems to track and record financial transactions and other important information faster, better and safer, so that the industry is able to provide the best support to their clients more effectively and efficiently.

Our Open Systems Support team members work closely with many small to medium sized enterprises within the professional services sector, providing and implementing long term IT strategies that take into account technological advances and business growth.

Our IT services for WA's professional services

Strategic, proactive IT for WA’s small to medium enterprises

To ensure the professional services sector stay ahead of technological advances and opportunities that they can uptake as their business needs grow, our Open Systems Support team are proud to offer the following IT services:

Managed services

As one of WA’s longest serving Managed Services providers, our team are well versed in the provision of cost effective and importantly, effective IT networks, hardware and software installation that meet the flexible and growing needs of the professional services sector. 

Our Managed Services include:

  • Telephone system set up and maintenance
  • Servers and network set up and maintenance 
  • Hardware and software purchase, installation, and upgrades 
  • Helpdesk and remote agent support 
  • Cyber security checks, training and updates

Strategy and implementation

As more and more technological advances and innovation appear for the professional services sector, we understand there is more demand for adopting these technologies to deliver better, faster and secure client services. 

Our IT strategy and implementation include:

  • Discovering the goals and requirements of a professional services company 
  • Researching innovation and/or solutions to meet requirements
  • Developing a three to five year responsive IT strategy for implementation 
  • Implementation, maintenance and reviews 

“The firm’s IT now functions at an autonomous level, and all of us at HTG Partners have been able to embrace all the benefits of fully integrated IT. To get to this stage, we have really appreciated and enjoyed Tom’s and his team’s approach to listen, to provide on-going valuable input, and be solutions oriented.”

~ T Turner, HTG Partners