Future-proofing responsiveness to changing business environments
Research though has shown that businesses fail to maximise the potential of IT for two reasons:
Our proactive IT management is all about reducing downtime and crisis care (rapid response managed by our Helpdesk) through quality and sustainability of IT systems.
We do this by ensuring that we do the following, regularly and actively for our customers.
Regular IT meetings
Business requirements discovery
Research and innovation
Five year IT plans and goals
~ A Thompson, IGA Supermarket